Step 3: Wait for approval

We will contact you within four weeks of receiving your application. If your application is successful, BC Housing will confirm the approved adaptations, the maximum value of your grant or loan, and the terms and conditions of your participation in the program. At this point we will also give approval for you to begin work.
You will have 90 days to complete the work from the date of approval. If you do not complete the work by that time and we do not hear from you, your assistance may be cancelled. Funds are limited and we have an obligation to reimburse work completed within the expected time frames.

Common reasons for not approving or cancelling an application include:

  • Not all of the eligibility criteria were satisfied
  • The application is incomplete
  • The application has lapsed
  • Funding is no longer available


Appeals: If your application is not approved and you wish to dispute the decision, you must submit in writing your reasons for appeal to the HAFI Appeals Committee within 30 days of the date of the rejection letter. You will need to submit an appeal with all supporting and required documents.

Home Adaptations for Independence Program
BC Housing
Homeowner Protection Branch
Suite 650 – 4789 Kingsway
Burnaby, BC V5H 0A3
Email: hafi@bchousing.org
Fax: 604-646-7054