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Our executive

Our senior executive team provides leadership and oversees operations at BC Housing. The executive is responsible for:

  • Ensuring staff deliver efficient, high quality services that are responsive to client needs.
  • Developing performance measures for working with housing providers and others in the community.

Meet the members of our executive team:

For more information:


 

 
Shayne Ramsay, CEO 
Prior to his appointment as the Chief Executive Officer of BC Housing, Shayne Ramsay served as Chief Executive Officer of the Homeowner Protection Office, Director of Development Services for BC Housing, Director of Housing Policy and Program Development with the former BC Ministry of Municipal Affairs and Housing.

In addition to his work as the CEO of BC Housing, Shayne is also the Treasurer of the Canadian Housing and Renewal Association and President of the Crown Corporation Employers’ Association.

Shayne has a graduate degree in urban planning from the University of Toronto.
Dan Maxwell, Vice President Corporate Services & Chief Financial Officer
Dan Maxwell is a chartered accountant who worked as the Director of Internal Audit for the Office of the Comptroller General of BC and an auditor in private industry before joining BC Housing as the Director of Finance in 1996.

Dan left BC Housing in 1999 to help create the Homeowner Protection Office where he held the positions of Chief Financial Officer, Chief Operating Officer and Acting Chief Executive Officer. He returned to BC Housing as the Chief Financial Officer in 2003.

Dan has a degree in commerce and business administration from the University of British Columbia.
Craig Crawford, Vice President of Development Services
As the Vice President of Development Services, Craig Crawford draws on his more than 20 years experience in the housing industry.

Prior to coming to BC Housing, Craig worked in the Building and Planning Department for the City of Vancouver. He joined BC Housing in 1990 working as both a Senior Development Technician and Manager of Technical Services before becoming the Director of Development Services in 1998 and the Vice President of Development Services in 2005.

Craig has a diploma in Building Technology from BCIT and a Masters in Business Administration from Simon Fraser University.
Margaret McNeil, Vice President of Operations
Throughout her 30 years in public service, Margaret McNeil’s focus has been on serving those in need. Margaret joined BC Housing as the Vice President of Operations in 2004.

Beginning her career as a nurse, Margaret transitioned into health management, holding a wide range of senior leadership positions in various health authorities and the BC Ministry of Health. Immediately prior to joining BC Housing, she worked with Vancouver Island Health Authority as the Regional Director for Mental Health and Addictions, where she led the first integration of Mental Health and Addictions programs in BC.

Margaret also sat on the board of the Canadian Cancer Society of BC and Yukon. She is currently on the Board of the Minerva Foundation for BC Women. In addition, she was one of the community leaders for the 2004 Minerva Foundation's ‘Follow A Leader’ program and the 2005 'Learning To Lead' program.

Margaret has a Master of Science in Nursing from Case Western University in Cleveland, Ohio, and a Bachelor of Science in Nursing from McMaster University in Ontario.


   
Agnes Ross, Executive Director of Human Resources
Before joining BC Housing as the Executive Director of Human Resources in 1997, Agnes Ross managed the Human Resources function for organizations like Consumer and Corporate Affairs and the Woodlands Institution. Agnes brings with her an extensive background in union negotiations.

Agnes has developed a variety of new programs over the course of her career, including an Occupational Health and Wellness Program, an Earthquake Preparedness Program, and New Employee Orientation Program. She has served as the Chair and Co-chair of the United Way Campaign for Woodlands and BC Housing.

Agnes is designated as a Certified Human Resources Practitioner (CHRP) with Bachelor of Arts degree in Psychology and English from the University of Calgary.
 
 
Susan Thom,  Executive Director of Corporate Communications
Prior to joining BC Housing in 1993, Susan was the Regional Manager of Public Affairs with the former Employment and Immigration Canada (currently Service Canada) where she was employed for 17 years. Susan brings with her extensive experience in government, media and community relations.

Susan is an Accredited Business Communicator with the International Association of Business Communicators (IABC) and has served in different capacities on their local, national and international boards. Over the years, she has earned some 18 provincial, national and international awards from both IABC and the Canadian Public Relations Society (CPRS) for various communications programs.

Susan attended the University of British Columbia prior to switching her focus to the news media and received her Broadcast Journalism Degree at the British Columbia Institute of Technology (BCIT).