Please provide day and evening phone numbers, or the phone number of a contact person, so housing providers can contact you if a unit becomes available.

If BC Housing does not hear from an applicant for over six months, his or her application will be put on hold and a card requesting an update will be mailed to the last known address. If there is no response or the card is returned, the application will be cancelled and the applicant may need to complete a new application in order to be considered for housing in the future.

To update your application

By phone:

Call The Housing Registry Inquiry Line at 604-433-2218, or 1-800-257-7756 outside the Lower Mainland. For contact information for BC Housing offices outside the Lower Mainland, click here to go to the BC Housing Contact page.

By fax:

Fax a letter with your name, file number, previous information, and new information to The Housing Registry at 604-439-4729.

By mail or in person:

Mail a letter with your name, file number, previous information, and new information to The Housing Registry at:

BC Housing Home Office
101 – 4555 Kingsway
Burnaby, BC V5H 4V8
Office hours: 8:30 a.m. to 4:30 p.m.

Letters can also be dropped off at your local BC Housing office. For a complete list of BC Housing regional offices, go to the Contact Us section of the website.

Please note: If you are in the Lower Mainland, please drop off your letter at the BC Housing Home Office address listed above, do NOT drop off applications at Fraser Region or Vancouver Coastal Region offices.