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What’s the purpose of an operational review?

BC Housing reviews the operation and management of subsidized housing developments to assess whether housing providers are:

Delivering an appropriate level of service to residents.
Ensuring health and safety standards are met.
Operating the development in a fiscally responsible manner.
Meeting the terms of your operating agreement.
Maintaining the physical structure and grounds of the development.

The review identifies strengths, areas that need improvement, and the level of support housing providers need to manage subsidized housing developments efficiently and effectively. Refer to chapter three of the Management Performance Guide for more information on operational reviews

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