Licensing & Consumer Services News

Discover important COVID-19 updates for licensed residential builders including information on renewing your licence, Continuing Professional Development, financial support and useful resources for construction site safety.

Construction Industry Resources during COVID-19

The Provincial Health Officer, Dr Bonnie Henry has provided guidance about operating construction sites in British Columbia.

The guidelines, updated on April 27, 2020, highlight precautions that must be taken on construction sites. This includes:

  • There should be no more than 50 people in the same space in any circumstances.
  • Where possible, employees should maintain a distance of two metres apart from each other.
  • Post signage that limits the number of occupants in any elevator to four people at a time.
  • Reduce in-person meetings and other gatherings and hold site meetings in open spaces or outside.
  • Increase the number of handwashing stations and post signage that identifies their location.
  • Maintain a list of employees that are currently working on sites and update this list daily.
  • All common areas and surfaces should be cleaned at the end of each day. Examples include washrooms, shared offices, common tables, desks, light switches and door handles.
  • Self-isolation can end 14 days after the last contact or return to Canada if you have not developed symptoms.
  • With or without a history of travel, if you have respiratory symptoms that can be managed at home, self-isolate at home for at least 10 days after onset of symptoms. After 10 days, if your temperature is normal and you feel better, you can return to your routine activities.
  • Coughing may persist for several weeks, so a cough alone does not mean you need to continue to self-isolate for more than 10 days.

Please read the full guidelines and directives to help minimize the risk of transmission of COVID-19 on construction sites. Punjabi and Spanish translations of these guidelines are also available.

As the Provincial Health Authority considers residential construction an essential service, licensed residential builders need to be aware of best practices for ensuring construction sites are managed correctly and safely. Licensed residential builders continuing to work on construction sites must maintain physical distancing when doing so and follow the guidance of the provincial government.

Builders must also consider increased hygiene protocols, managing presumed COVID-19 cases and working in private residences safely.

The BC Construction Safety Alliance (BCCSA) has resources to guide builders through these aspects of construction safety including:

Builders can also find other resources such as signage and posters on the BCCSA website.

Federal and provincial financial supports are available for small businesses, including builders, affected by the COVID-19 pandemic.

These supports for eligible businesses include:

Rent support:

  • Canada Emergency Commercial Rent Assistance (CECRA) offers forgivable loans to eligible commercial property owners to help reduce rent in April, May, and June by at least 75% for qualifying small business tenants.
  • CECRA includes a moratorium on commercial evictions during the months of April, May and June.
  • CECRA launches in mid-May

Wage support:

  • A 75% Canada Emergency Wage Subsidy is available to qualifying businesses, for up to 3 months, retroactive to March 15, 2020.
  • This helps businesses keep and return workers to the payroll
  • Organizations that do not qualify for the Canada Emergency Wage Subsidy may qualify for the previously announced wage subsidy of 10% of remuneration paid from March 18, 2020 to before June 20, 2020
  • The EI work sharing program provides EI benefits to workers who agree to reduce their normal working hours as a result of developments beyond the control of their employers
  • Eligibility of these agreements has been extended to 76 weeks, eligibility requirements have been eased, and the application process has been streamlined

Changes to taxes:

For more information on financial support for small businesses visit the B.C. government webpage.

The Urban Development Institute website includes information to help licensed residential builders understand the current status of municipal operations across the Lower Mainland during the COVID-19 pandemic. The web page includes up-to-date information on:

  • Facility closures
  • Council meetings and public hearings
  • Applications and permits
  • Inspections
  • Property taxes
  • Other important municipal information

Key information is available for other organizations such as Land Title & Survey Authority and Metro Vancouver.

The Condominium Homeowners Association of BC (CHOA) website has a range of helpful guidance resources for managing COVID-19 in multi-unit residential buildings. Strata councils and condominium owners can use these resources to help ensure buildings are safe for all residents:

Those who work in construction over the age of 18 in Vancouver Coastal Health and Fraser Health are now eligible for a COVID-19 vaccination through a construction sector vaccination program.

Vancouver Coastal Health: Construction workers in Vancouver Coastal Health can follow the instructions provided by the BC Construction Safety Alliance to book their appointment.

Fraser Health: Construction workers in Fraser Health can follow the instructions provided by the BC Construction Safety Alliance to book their appointment.

Featured Story

Submissions for the 2022 Building Excellence Research and Education Grants program are now open!

Visit the Building Excellence Research and Education Grant page to discover how industry and consumer organizations, education providers, housing sector organizations or associations, and independent researchers can apply for up to $30,000 in grant funding.

The Building Excellence Research & Education Grants program was launched in 2015, to foster excellence and encourage sharing of industry best practices. Since its inception, the program has provided $3.29 million in funding to support 100 new research and education projects.


Thanks for your feedback: the 2021 Builder Survey is now closed

Our thanks to everyone who took the time to participate in our annual survey of Licensed Residential Builders. This province-wide survey conducted by Sentis Research is now closed. We look forward to sharing the survey results in the BC Residential Building Statistics and Trends Report published annually on the BC Housing website.

Licensed Residential Builder Survey 2021 is now open

Please take a few minutes to complete our Licensed Residential Builder Survey. Look for your email invitation from Sentis Research who is conducting this province-wide survey on behalf of BC Housing. Prefer to complete the survey over the telephone? Call Sentis Research toll-free at 1-855-463-4025 or email The survey closes November 8, 2021.

New Homes Registry Report: COVID-19 Addendum

The BC Housing Research Centre has released a New Homes Registry Report, COVID-19 Addendum to provide the residential construction industry with more current information during the COVID 19 pandemic. This addendum focuses on new home registrations since the start of 2020.

Read the New Homes Registry Report COVID-19 Addendum to find out more.

Home Buying 101: Learn from Industry Experts and Buy Smarter

HAVAN has adapted its annual Home Buying 101 in-person forum into a virtual format, creating a series of online videos to expand the reach of this popular consumer education initiative.

Watch these engaging videos now and learn from experts on what to consider when purchasing a new home.

December 17, 2020

Licensed Residential Builder Survey is now closed

The 2020 Licensed Residential Builder Survey has now closed for 2020. Thanks to everyone who took part and stay tuned to see highlights of the survey in our BC Residential Building Statistics and Trends Report in 2021. Be the first to read the new report by subscribing to the BC Housing Research Centre newsletter:

December 14, 2020

Licensing and Consumer Services Holiday Hours


Thursday, December 24th 8:30am to 2:00pm
Friday, December 25th CLOSED
Monday, December 28th CLOSED
Thursday, December 31st 8:30am to 2:00pm
Friday, January 1st CLOSED


Thank you and Happy Holidays.

May 8, 2020

Online Education Opportunities for Licensed Residential Builders

The current situation surrounding COVID-19 has resulted in many, if not all, in-person educational events and training being postponed. Education providers are stepping up to provide online learning opportunities to assist Licensed Builders in obtaining their Continuing Professional Development (CPD) credits. You can find a wide range of online training opportunities on the Education Registry available on our BC Housing website. Select “online course” from the training format drop down list to search for learning opportunities.


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