Who to contact
Tenant Inquiries
If you are a
public housing
resident and have a question, please send us an email
at
tenantinquiries@bchousing.org.
Complaints
Resolution Process
BC Housing is committed to working with its many stakeholders and partners to provide housing and services for British Columbians in greatest need, with the highest standard of service available. BC Housing takes complaints seriously and is committed to receiving, handling, and resolving complaints in a consistent, objective, fair, and timely fashion.
BC Housing is committed to working with its many stakeholders and partners to provide housing and services for British Columbians in greatest need, with the highest standard of service available. BC Housing takes complaints seriously and is committed to receiving, handling, and resolving complaints in a consistent, objective, fair, and timely fashion.
If you have non-emergency maintenance or building management
issues,
please contact your housing
provider.
Resources
BC Ombudsperson
If you are dissatisfied with BC Housing’s service and have not been able to resolve an issue, you may complain to the BC Ombudsperson by clicking the link provided above.
If you are dissatisfied with BC Housing’s service and have not been able to resolve an issue, you may complain to the BC Ombudsperson by clicking the link provided above.
BC Non-Profit Housing Association
The BC Non-Profit Housing Association (BCNPHA) was set up in 1993 to give a unified voice to the non-profit housing sector. BCNPHA takes the lead in representing the interests of the non-profit housing societies to government and the public.
The BC Non-Profit Housing Association (BCNPHA) was set up in 1993 to give a unified voice to the non-profit housing sector. BCNPHA takes the lead in representing the interests of the non-profit housing societies to government and the public.
Co-operative Housing Federation of BC
The Co-operative Housing Federation of BC (CHF BC) is an association of housing co-ops in British Columbia. CHF BC represents co-op housing to the government and public, and shares skills and information within the co-op housing sector.
The Co-operative Housing Federation of BC (CHF BC) is an association of housing co-ops in British Columbia. CHF BC represents co-op housing to the government and public, and shares skills and information within the co-op housing sector.
Residential Tenancy Office
The Residential Tenancy Office provides landlords and tenants with information and dispute resolution services. For more information, visit the website by clicking on the link provided above.
The Residential Tenancy Office provides landlords and tenants with information and dispute resolution services. For more information, visit the website by clicking on the link provided above.
Residential Tenancy Act
The Residential Tenancy Act spells out the rights and responsibilities of landlords and tenants in British Columbia. For more information, visit the website by clicking on the link provided above.
The Residential Tenancy Act spells out the rights and responsibilities of landlords and tenants in British Columbia. For more information, visit the website by clicking on the link provided above.
Tenant Resource and Advisory Centre
The Tenant Resource and Advisory Centre (TRAC) is a community-based coalition of groups and individuals working for B.C.'s one million tenants.
The Tenant Resource and Advisory Centre (TRAC) is a community-based coalition of groups and individuals working for B.C.'s one million tenants.