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Licensing & Consumer Services

Name change: the Homeowner Protection Office is now Licensing & Consumer Services. New name, same services.

Builder Licensing

Discover how to get, maintain and renew a residential builder licence. Learn more about new home registrations, home warranty insurance and providers.

New Homes

Make better decisions when buying a new home. Use our registries and portals to check for potential issues, and learn about home warranty insurance coverage and claims.

Owner Builder

Find out what it means to be an owner builder, the steps you need to follow to become one — including how to take the exam — plus how to buy or sell an owner-built home.

Legal

Browse our comprehensive guide to the Homeowner Protection Act and Regulations. Search our registry of enforcement actions or find out how to report a violation or appeal.

Education & Training

Keep up-to-date with builder licensing education needs, qualifications and core competency requirements. Learn where, when and how to take Continuing Professional Development (CPD).

Publications

Our consumer guides are an invaluable resource for homeowners and builders, or if you want to understand the Homeowner Protection Act better, consult our regulatory bulletins.

Latest Updates

December 8, 2016

New name for the Homeowner Protection Office

We've changed our name to Licensing and Consumer Services.

December 5, 2016

2016 Builder Survey is now complete

We’re listening: our 2016 Builder Survey is now complete.

December 1, 2016

What builders need to know about owner builder projects

Our latest regulatory bulletin explains the level of involvement a construction professional can have in building a home under an Owner Builder Authorization.