Contact Name: Licensing & Consumer Services
Branch: Suite 203-4555 KingswayBurnaby BC V5H 4V8
Email: Send Secure Email
Toll Free Number: 1-800-407-7757
Hours: 8:30 a.m. to 4:30 p.m. Monday to Friday
Discover how to get, maintain and renew a residential builder licence, including Continuing Professional Development. Learn more about new home registrations as well as home warranty insurance and providers.
Make better decisions when buying a new home. Use our registries and portals to check for potential issues, and learn about home warranty insurance coverage and claims.
Learn how to become an owner builder — including how to take the exam — and how to buy or sell an owner-built home.
Browse our comprehensive guide to the Homeowner Protection Act and Regulations. Search our registry of enforcement actions or find out how to report a violation or appeal.
Learn who can provide training and the difference between training for qualifications and Continuing Professional Development.
Consult our consumer guides — an excellent resource for homeowners and builders — or our regulatory bulletins to better understand the Homeowner Protection Act.
Stay up to speed with our latest publications, reports, videos, programs, and regulatory updates.