The Operational Review Process and System for Providers eLearning course provides an overview of the Operational Review assessment framework, the PartnerHub online platform, and the Operational Review process steps.
Course Description
This free course provides practical knowledge and skills to support users through the operational review process. It consists of 10 modules:
- Module 1 – Introduction to Operational Review Concepts
- Module 2 – PartnerHub System Overview
- Module 3 – Process Steps Overview
- Module 4 – Step 1: Initiate
- Module 5 – Step 2: Demonstrate
- Module 6 – Step 3: Preliminary
- Module 7- Step 4: Site Visits
- Module 8 – Step 5: Report
- Module 9 – Step 6: Close
- Module 10 – Key Takeaways and Final Quiz
How to Enrol
To access the eLearning modules and materials, follow these steps:
- Sign up for the BC Housing Learning Portal
- Locate “The Operational Review Process and System for Providers” in the course catalogue and click “enrol now”
Prerequisites: There are no prerequisites for this course.
Course delivery: Online, self-paced
Cost: Free
eLearning disclaimer
Authorized users only
The PeopleSoft computer system (including all related equipment, networks, systems and services) is provided for use only by authorized individuals with valid and subsisting usernames and passwords and for authorized purposes only. Unauthorized access to or use of the system is prohibited, and may result in criminal, civil and administrative penalties and other adverse action.
Terms and conditions
Access to and use of the system is subject to certain terms and conditions contained in BC Housing’s IT Security Policy and amended from time to time by BC Housing. Access to and use of this system constitutes unconditional acceptance of and agreement to the applicable Policy. If you do not accept and agree to this Policy, you may not access or use the system.
Privacy statement
BC Housing is collecting your personal information for the purpose of enrolling you in courses offered through our Enterprise Learning Management System. We will also keep records of the courses you took and whether you passed or failed. The information will be shared with your employer. Your personal information is collected in accordance with Section 26(c) of the Freedom of Information and Protection of Privacy Act. If you have any questions about the collection of your information, please contact BC Housing's privacy officer by phone at 604-433-1711 or by writing to 4555 Kingsway, Burnaby, BC, V5H 4V8.