Temporary closure of some in-person offices
As a precautionary measure to prevent the spread of COVID-19 and support the safety of clients and employees, BC Housing is temporarily closing some in-person services effective Monday March 16, 2020 at 11:30 am.
- Home Office reception (Suite 1700-4555 Kingsway, Burnaby, BC)
- Applicant Services storefront (Suite 101-4555 Kingsway, Burnaby, BC)
- Applicants can apply online: The Housing Registry
- Call to receive an application form: 1-800-257-7756 (toll-free) or 604-433-2218 (in the Lower Mainland)
- Inquiries for the SAFER, Rental Assistance Program and Home Adaptations for Independence (HAFI) can be made by calling the same phone numbers
- Licensing & Consumer Services reception and digital kiosk (Suite 203-4555 Kingsway, Burnaby, BC)
- Receptions at BC Housing regional offices:
- Interior Region Office (451 Winnipeg Street, Penticton, BC)
- Lower Mainland Directly Managed Office (Suite 510-369 Terminal Avenue, Vancouver, BC)
- Northern Region Office (1380-2nd Avenue, Prince George, BC)
- Vancouver Island Region Office (Suite 201-3440 Douglas Street, Victoria, BC)
- Supportive Housing Services - Orange Hall (297 East Hastings Street, Vancouver, BC)
Applicant Services
Suite 101-4555 Kingsway
Burnaby, BC V5H 4V8
Office Hours: 8:30 am to 4:30 pm, Monday to Friday
(Excluding holidays)
Phone: 604-433-2218
Toll-free: 1-800-257-7756
Fax: 604-439-4729 or HAFI only fax: 604-439-8550
Email: Applicant Services does not accept emails at this time
Licensing & Consumer Services
Suite 203-4555 Kingsway
Burnaby, BC V5H 4T8
Office Hours: 8:30 am to 4:30 pm, Monday to Friday
(Excluding holidays)
Phone: 604-646-7050
Toll-free: 1-800-407-7757
Fax: 604-646-7051
Licensing & Consumer Services Email: Send Secure Email
Corporate Office
Suite 1701-4555 Kingsway
Burnaby, BC V5H 4V8
Office Hours: 8:30 am to 4:30 pm, Monday to Friday (Excluding holidays)
Phone: 604-433-1711
General Information: 1-866-465-6873
Fax: 604-439-4722
| General Contacts | Contact Information |
|---|---|
| Compliments & Complaints Resolution | Fax: 604-439-4722 Email: compliments@bchousing.org Email: complaintresolution@bchousing.org |
| Contractor or Supplier Inquiries | Fax: 604-433-5915 Email: purchasing@bchousing.org |
| Freedom of Information & Protection of Privacy / Ombudsman Inquiries | Phone: 604-433-1711 Email: FOIPP@bchousing.org |
| Information Management and Technology | Phone: 604-433-1711 Email: imt@bchousing.org |
| Publication & Brochure Inquiries | Email: ClericalTask@bchousing.org |
| Riverview Inquiries | Email: questions@renewingriverview.com |
| Development Strategies | |
| Development Strategies (all regions) | Email: dev-strategies@bchousing.org |
| Housing Hub | Phone: 604-439-4757 Email: HousingHub@bchousing.org |
| Regional Offices | |
| Interior Region Office Nanette Drobot, Regional Director 451 Winnipeg Street Penticton, BC V2A 5M6 |
Phone: 250-493-0301 Toll-free: 1-800-834-7149 Fax: 250-492-1080 Email: interiorregion@bchousing.org |
| Lower Mainland Directly Managed Office Julie Wurdemann, Director Suite 510-369 Terminal Avenue Vancouver, BC V6A 4C4 |
Phone: 604-609-7024 Fax: 604-609-7031 Email: lmdirectlymanaged@bchousing.org |
| Northern Region Office Malachy Tohill, Regional Director 1380-2nd Avenue Prince George, BC V2L 3B5 |
Phone: 250-562-9251 Toll-free: 1-800-667-1235 Fax: 250-562-6488 Email: northernregion@bchousing.org |
| Vancouver Island Region Office Heidi Hartman, Regional Director Suite 201-3440 Douglas Street Victoria, BC V8Z 3L5 |
Phone: 250-475-7550 Toll-free: 1-800-787-2807 Fax: 250-475-7551 Email: vanislandregion@bchousing.org |
| Lower Mainland Non Profit Office Erin Harron, Director, Suite 1701-4555 Kingsway Burnaby, BC V5H 4V8 |
Phone: 604-433-1711 Fax: 604-525-8201 General Information: 1-866-465-6873 Email: lmnonprofit@bchousing.org |
| Supportive Housing Services - Orange Hall | |
| Betty Lepps, Director 297 East Hastings Street Vancouver, BC V6A 1P2 Orange Hall Hours: 10 am to 4 pm, Monday to Friday |
Phone: 604-648-4270 Email: orangehall@bchousing.org |