Effective April 4, 2022, BC Housing offices are re-opening to the public. Check below for locations and hours.
To submit documents to Applicant Services, please use our Program Upload Form. Please include your file number on all documents (if applicable).
Applicant Services
Suite 101-4555 Kingsway
Burnaby, BC V5H 4V8
Phone lines: 8:30 am to 4:30 pm
Storefront: 9:00 am to 4:00 pm
Monday to Friday (excluding holidays)
Phone: 604-433-2218Toll-free: 1-800-257-7756
Fax: 604-439-4729
Email: Emails not accepted at this time. If you need to submit a document to Applicant Services, please use our Program Upload Form.
Licensing & Consumer Services
Suite 203-4555 Kingsway
Burnaby, BC V5H 4T8
Phone lines: 8:30 am to 4:30 pm, Monday to Friday
(excluding holidays)
Our storefront remains closed to the public. Completed applications and payments can be received either electronically, or by using the drop box located at 203-4555 Kingsway
Phone: 604-646-7050
Toll-free: 1-800-407-7757
Fax: 604-646-7051
Licensing & Consumer Services Email: Send Secure Email
Corporate Office
Suite 1701-4555 Kingsway
Burnaby, BC V5H 4V8
Business hours: 8:30 am to 4:30 pm, Monday to Friday (excluding holidays)
Phone: 604-433-1711
General Information: 1-866-465-6873
Fax: 604-439-4722
| General Contacts | Contact Information |
|---|---|
| Compliments & Complaints Resolution | Fax: 604-439-4722 Email: compliments@bchousing.org Email: complaintresolution@bchousing.org |
| Contractor or Supplier Inquiries | Fax: 604-433-5915 Email: purchasing@bchousing.org |
| Freedom of Information & Protection of Privacy / Ombudsman Inquiries | Phone: 604-433-1711 Email: FOIPP@bchousing.org |
| Information Management and Technology | Phone: 604-433-1711 Email: imt@bchousing.org |
| Publication & Brochure Inquiries | Email: ClericalTask@bchousing.org |
| Riverview Inquiries | Email: renewingriverview@bchousing.org |
| Development Strategies | |
| Development Strategies (all regions) | Email: dev-strategies@bchousing.org |
| Housing Hub | Phone: 604-439-4757 Email: HousingHub@bchousing.org |
| Regional Offices Business hours: Monday to Friday, 8:30 am to 4:30 pm (excluding holidays) Reception hours may vary, see below. |
|
| Interior Region Office Nanette Drobot, Regional Director 451 Winnipeg Street Penticton, BC V2A 5M6 Reception hours: By appointment only |
Phone: 250-493-0301 Toll-free: 1-800-834-7149 Fax: 250-492-1080 Email: interiorregion@bchousing.org |
| Lower Mainland Directly Managed Office Julie Wurdemann, Director Suite 510-369 Terminal Avenue Vancouver, BC V6A 4C4 Reception hours: 9:00 am to 4:00 pm |
Phone: 604-609-7024 Fax: 604-609-7031 Email: lmdirectlymanaged@bchousing.org |
| Northern Region Office Malachy Tohill, Regional Director 1380-2nd Avenue Prince George, BC V2L 3B5 Reception hours: 9:00 am to 4:00 pm |
Phone: 250-562-9251 Toll-free: 1-800-667-1235 Fax: 250-562-6488 Email: northernregion@bchousing.org |
| Vancouver Island Region Office Heidi Hartman, Regional Director Suite 201-3440 Douglas Street Victoria, BC V8Z 3L5 Reception hours: 9:00 am to 4:00 pm |
Phone: 250-475-7550 Toll-free: 1-800-787-2807 Fax: 250-475-7551 Email: vanislandregion@bchousing.org |
| Lower Mainland Non Profit Office Erin Harron, Director, Suite 1701-4555 Kingsway Burnaby, BC V5H 4V8 |
Phone: 604-433-1711 Fax: 604-525-8201 General Information: 1-866-465-6873 Email: lmnonprofit@bchousing.org |
| Supportive Housing Services - Orange Hall | |
| Will Valenciano, Acting Director 297 East Hastings Street Vancouver, BC V6A 1P2 Reception hours: 10 am to 4 pm, Monday and Thursday |
Phone: 604-648-4270 Email: orangehall@bchousing.org |