To submit documents to Applicant Services, please use our Program Upload Form. Please include your file number on all documents (if applicable).
Applicant Services
Suite 101-4555 Kingsway
Burnaby, BC V5H 4V8
Phone lines: 8:30 am to 4:30 pm
Storefront: 9:00 am to 4:00 pm
Monday to Friday (excluding holidays)
Phone: 604-433-2218
Toll-free: 1-800-257-7756
Fax: 604-439-4729
Email: Emails not accepted at this time. If you need to submit a document to Applicant Services, please use our Program Upload Form.
Licensing & Consumer Services
Suite 203-4555 Kingsway
Burnaby, BC V5H 4T8
Phone lines: 8:30 am to 4:30 pm, Monday to Friday
(excluding holidays)
Our storefront remains closed to the public. Completed applications and payments can be received either electronically, or by using the drop box located at 203-4555 Kingsway
Phone: 604-646-7050
Toll-free: 1-800-407-7757
Fax: 604-646-7051
Licensing & Consumer Services Email: Send Secure Email
Corporate Office
Suite 1701-4555 Kingsway
Burnaby, BC V5H 4V8
Business hours: 8:30 am to 4:30 pm, Monday to Friday (excluding holidays)
Phone: 604-433-1711
General Information: 1-866-465-6873
Fax: 604-439-4722
| General Contacts | Contact Information |
|---|---|
| Compliments & Complaints Resolution | Fax: 604-439-4722 Email: [email protected] |
| Contractor or Supplier Inquiries | Fax: 604-433-5915 Email: [email protected] |
| Freedom of Information & Protection of Privacy / Ombudsman Inquiries | Phone: 604-433-1711 Email: [email protected] |
| Information Management and Technology | Phone: 604-433-1711 Email: [email protected] |
| Publication & Brochure Inquiries | Email: [email protected] |
| Riverview Inquiries | Email: [email protected] |
| Development Strategies | |
| Development Strategies (all regions) | Email: [email protected] |
| Housing Hub | Phone: 604-439-4757 Email: [email protected] |
| Regional Offices Business hours: Monday to Friday, 8:30 am to 4:30 pm (excluding holidays) Reception hours may vary, see below. |
|
| Interior Region Office Nanette Drobot, Regional Director 451 Winnipeg Street Penticton, BC V2A 5M6 Reception hours: 9:00 am to 4:00 pm |
Phone: 250-493-0301 Toll-free: 1-800-834-7149 Fax: 250-492-1080 Email: [email protected] |
| Lower Mainland Directly Managed Office Julie Wurdemann, Director Suite 510-369 Terminal Avenue Vancouver, BC V6A 4C4 Reception hours: 9:00 am to 4:00 pm |
Phone: 604-609-7024 Fax: 604-609-7031 Email: [email protected] |
| Northern Region Office Malachy Tohill, Regional Director 1380-2nd Avenue Prince George, BC V2L 3B5 Reception hours: 9:00 am to 4:00 pm |
Phone: 250-562-9251 Toll-free: 1-800-667-1235 Fax: 250-562-6488 Email: [email protected] |
| Vancouver Island Region Office Heidi Hartman, Regional Director Suite 201-3440 Douglas Street Victoria, BC V8Z 3L5 Reception hours: 9:00 am to 4:00 pm |
Phone: 250-475-7550 Toll-free: 1-800-787-2807 Fax: 250-475-7551 Email: [email protected] |
| Lower Mainland Non Profit Office Erin Harron, Director, Suite 1701-4555 Kingsway Burnaby, BC V5H 4V8 |
Phone: 604-433-1711 Fax: 604-525-8201 General Information: 1-866-465-6873 Email: [email protected] |
| Supportive Housing Services - Orange Hall | |
| Will Valenciano, Acting Director 297 East Hastings Street Vancouver, BC V6A 1P2 Reception hours: 10 am to 4 pm, Monday and Thursday |
Phone: 604-648-4270 Email: [email protected] |