Contact Us

Effective April 4, 2022, BC Housing offices are re-opening to the public. Check below for locations and hours.

To submit documents to Applicant Services, please use our Program Upload Form. Please include your file number on all documents (if applicable).

Applicant Services

Suite 101-4555 Kingsway
Burnaby, BC V5H 4V8

Phone lines: 8:30 am to 4:30 pm

Storefront: 9:00 am to 4:00 pm

Monday to Friday (excluding holidays)

Phone: 604-433-2218
Toll-free: 1-800-257-7756
Fax: 604-439-4729
Email: Emails not accepted at this time. If you need to submit a document to Applicant Services, please use our Program Upload Form.

Licensing & Consumer Services

Suite 203-4555 Kingsway
Burnaby, BC V5H 4T8

Phone lines: 8:30 am to 4:30 pm, Monday to Friday
(excluding holidays)

Our storefront remains closed to the public. Completed applications and payments can be received either electronically, or by using the drop box located at 203-4555 Kingsway

Phone: 604-646-7050
Toll-free: 1-800-407-7757
Fax: 604-646-7051
Licensing & Consumer Services Email: Send Secure Email

General Contacts Contact Information
Compliments & Complaints Resolution Fax: 604-439-4722

Compliments & Complaints page

Contractor or Supplier Inquiries Fax: 604-433-5915
Freedom of Information & Protection of Privacy / Ombudsman Inquiries Phone: 604-433-1711 
Information Management and Technology Phone: 604-433-1711 
Publication & Brochure Inquiries Email:
Riverview Inquiries Email:
Development Strategies  
Development Strategies (all regions) Email:
Housing Hub Phone: 604-439-4757
Regional Offices

Business hours: Monday to Friday, 8:30 am to 4:30 pm (excluding holidays)

Reception hours may vary, see below.
Interior Region Office
Nanette Drobot, Regional Director
451 Winnipeg Street
Penticton, BC V2A 5M6
Reception hours: By appointment only
Phone: 250-493-0301
Toll-free: 1-800-834-7149
Fax: 250-492-1080
Lower Mainland Directly Managed Office
Julie Wurdemann, Director
Suite 510-369 Terminal Avenue
Vancouver, BC V6A 4C4
Reception hours: 9:00 am to 4:00 pm
Phone: 604-609-7024
Fax: 604-609-7031
Northern Region Office
Malachy Tohill, Regional Director
1380-2nd Avenue
Prince George, BC V2L 3B5
Reception hours: 9:00 am to 4:00 pm
Phone: 250-562-9251
Toll-free: 1-800-667-1235
Fax: 250-562-6488
Vancouver Island Region Office
Heidi Hartman, Regional Director
Suite 201-3440 Douglas Street
Victoria, BC V8Z 3L5
Reception hours: 9:00 am to 4:00 pm
Phone: 250-475-7550
Toll-free: 1-800-787-2807
Fax: 250-475-7551
Lower Mainland Non Profit Office
Erin Harron, Director,
Suite 1701-4555 Kingsway
Burnaby, BC V5H 4V8
Phone: 604-433-1711
Fax: 604-525-8201
General Information: 1-866-465-6873
Supportive Housing Services - Orange Hall  
Will Valenciano, Acting Director
297 East Hastings Street
Vancouver, BC V6A 1P2
Reception hours: 10 am to 4 pm, Monday and Thursday
Phone: 604-648-4270