Helpful information for tenants, plus community programs and services. Information for Tenants Get access to the BC Housing Tenant Handbook, find and download tenant forms, Find an emergency or maintenance contact number for your building or area. Extreme Heat Information for Tenants Find out what you can do to help reduce heat in your unit, cool your body, and stay safe during extreme heat. Community Programs and Services Programs and services for BC Housing tenants including Housing and Health Services, the People, Plants and Homes program, and the Student Tenant Employment Program (STEP). Directly Managed Properties A list of housing residences directly managed by BC Housing. If you live in one of these buildings, you are a BC Housing tenant. Education & Development Opportunities Education Awards Program Awards and bursaries for residents in a household directly receiving subsidy from BC Housing or receiving rental assistance through the Rental Assistance Program (RAP) at the start of courses. Family Self-Sufficiency Program A program that helps families living in Greater Victoria learn financial self-sufficiency.