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Home Warranty Insurance Providers

Only insurance companies approved by the Financial Institutions Commission (FICom) and that meet the requirements of the Homeowner Protection Act can provide home warranty insurance.

Home warranty insurance protects new homes in B.C. against construction defects such as materials and labour, building envelope and structural. It is Canada’s strongest construction-defect insurance.

The Homeowner Protection Act and regulations require that all new homes constructed under building permits applied for on or after July 1, 1999 (or where construction started on or after July 1, 1999, in areas not requiring building permits) must be covered by home warranty insurance unless they are specifically excluded by the Act or its regulations.

Minimum coverage and allowable exclusions for third-party home warranty insurance are set by legislation. Contact one of the providers on the list below to apply for third-party home warranty insurance.

Financial Institutions Commission (FICom) authorized home warranty insurance companies

Aviva Insurance Company of Canada, represented by:
National Home Warranty Group Inc.
(Provides: insurance for new construction and building envelope renovation)
1100-1125 Howe Street
Vancouver, BC  V6Z 2Y6
Phone: 604-608-6678
Toll-free: 1-888-243-8807
Fax: 604-408-1001
Email (via web page): http://www.nationalhomewarranty.com/contact-us

Aviva Insurance Company of Canada, represented by:
Pacific Home Warranty Insurance Service Inc.
(Provides insurance for new construction)
211-15240 56 Avenue
Surrey, BC  V3S 5K7
Phone: 604-574-4776
Toll-free: 1-866-996-9776
Fax: 604-574-4779
Email: clientsolutions@progressivewarranty.com

Echelon General Insurance Company, represented by:
Pacific Home Warranty Insurance Service Inc.
(Provides insurance for new construction)
211-15240 56 Avenue
Surrey, BC  V3S 5K7
Phone: 604-574-4776
Toll-free: 1-866-996-9776
Fax: 604-574-4779
Email: clientsolutions@progressivewarranty.com

RSA, represented by:
WBI Home Warranty Ltd.
(Provides insurance for new construction and building envelope renovation)
152-5489 Byrne Road
Burnaby, BC  V5J 3J1
Phone: 604-639-2924
Toll-free: 1-855-639-2924
Fax: 604-639-2925
Email: info@wbihomewarranty.com

Travelers Insurance Company of Canada
(formerly Travelers Guarantee Company of Canada)
(Provides insurance for new construction and building envelope renovation)
2500-650 West Georgia St
Vancouver, BC  V6B 4N7
Phone: 604-682-3095
Toll-free: 1-800-555-9431
Fax: 604-682-3096
Email: CustomerServiceCDN@travelers.com

Further information

Homeowners with policies of home warranty insurance issued by Lombard General Insurance Company of Canada (now Northbridge General Insurance Corporation) who wish to communicate a possible construction defect or to obtain warranty insurance policy information should contact:
Northbridge Insurance
Ron Perfetti, Director – Specialty Risk
105 Adelaide St. West
Toronto, ON  M5H 1P9
Phone: 1-800-268-9680 (ext. 4449)
Email: ron.perfetti@nbfc.com

Homeowners with policies of home warranty insurance issued prior to July 8, 2008 by RSA who wish to communicate a possible construction defect or to obtain warranty insurance policy information should contact:
National Home Warranty Group Inc.
1100-1125 Howe Street
Vancouver, BC  V6Z 2Y6
Phone: 604-608-6678
Toll-free: 1-888-243-8807
Fax: 604-408-1001
Email (via web page): http://www.nationalhomewarranty.com/contact-us

Homeowners with policies of home warranty insurance issued by American Bankers Insurance Company of Florida who wish to communicate a possible construction defect or to obtain warranty insurance policy information should contact:
Rush Claims Solutions
Barry Slocombe
300-3665 Kingsway
Vancouver, BC  V5R 5W2
Phone: 604-727-7710
Email: barry@rushclaimssolutions.com

Homeowners with policies of home warranty insurance issued by Kingsway General Insurance who wish to communicate a possible construction defect should contact:
Intact Insurance
6925 Century Avenue, Suite 900
Mississauga, Ontario  L5N 0E3
Neela Mistry
Phone: 905-858-1070 (ext. 45881)
Toll-free: 1-800-268-4567 (ext. 45881)
Fax: 905-819-2195
Or Sandra Marques
Phone: 905-858-1070 (ext. 45883)
Toll-free: 1-800-268-4567 (ext. 45883)
Fax: 905-819-2195

Homeowners with policies of home warranty insurance issued by Willis Canada who wish to communicate a possible construction defect should contact:
Willis Canada (Commonwealth Insurance represented by Willis Canada)
1500-1095 West Pender St
Vancouver, BC  V6E 2M6
Phone: 604-683-6831
Toll-free: 1-800-665-5252
Fax: 604-683-5746

Homeowners with policies of home warranty insurance issued by Aon Reed Stenhouse Inc. who wish to communicate a possible building envelope renovation defect should contact:
Aon Reed Stenhouse Inc.
900 Howe Street
Vancouver, BC  V6B 3X8
Phone: 604-443-2463