The BC Centre for Disease Control along with local health authorities continue to monitor the current situation with COVID-19 (Coronavirus).

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How BC Housing has helped British Columbians during the COVID-19 pandemic

BC Housing is working with the Province of BC, BC's health authorities, the BC Centre for Disease Control, the Public Health Agency of Canada, and other partners to monitor COVID-19.

Here are some highlights of the work that BC Housing staff and partners have successfully implemented:

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BC Temporary Rental Supplement program (April - August 2020)

  • Developed a new BC Temporary Rental Supplement (BCTRS) program, and received and processed supplements for more than 98,800 households
  • More than 87,000 households were eligible and received the rental supplement
  • More than 370,000 rent payments made

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Community supports for people experiencing homelessness

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Supporting housing providers and BC Housing tenants

  • Created COVID-19 safety processes for buildings operated by non-profit housing providers, shelters and other temporary housing
  • Kept non-profit service providers going with payments for staffing and other operating costs
  • Streamlined PPE, office and cleaning supply inventories by developing a one-stop station for buying, shipping and getting supplies needed by frontline providers
  • 840,000+ essential supplies delivered including personal protective equipment (PPE)
  • Thousand of hand-sewn masks for people living in social housing

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Supporting BC Housing staff and visitors

  • Educated employees by launching an employee Covid-19 educational intranet site
  • Closed offices and moved more than 350 BC Housing staff to remote online service delivery: Closing some in-person services
  • Distributed COVID-19 safety posters to all BC Housing-managed buildings and offices

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How we are supporting our BC Housing tenants?

  • Supports and resources for Housing Providers
  • Temporary rent adjustment for Rent-Geared-to-Income tenants
  • Started a rent abatement program for subsidized BC Housing tenants, and worked with the Residential Tenancy Branch of BC to create policies to help other renters
  • 200,000+ meals delivered to people in social housing
  • Closed public offices, where possible, moved service delivery online
  • Temporary eviction ban for non-payment of rent in BC Housing-funded buildings

Resources and support for Community Housing and Homelessness Service Providers

We recognize that our homelessness and transitional housing service providers serve some of the most vulnerable people in our communities. These communities have higher rates of health concerns and may be at greater risk if exposed to the virus.

Refer to the BC Housing Sector Covid-19 Operations Manual for more information including:

Covid-19: Operations Manual

Full document: Covid-19: Operations Manual (PDF - 526 KB)